Refund policy
Last updated: 5/6/2026
We want you to be satisfied with your purchase. Because our products are digital, we offer refunds under the conditions outlined below.
Refund Eligibility
You may request a refund within 7 days of purchase if:
- You are unable to access or download the product
- The file is corrupted, incomplete, or not functioning as intended
- The product is significantly different from its description
Non-Refundable Situations
Refunds will not be issued for:
- Change of mind after purchase
- Accidental purchases
- Failure to review the product description before buying
- Inability to use the product due to lack of required software or knowledge
How to Request a Refund
To request a refund, please contact us within 7 days of purchase at:
pffguidewise@gmail.com
Include your order number and a brief description of the issue.
Important Notes
- Approved refunds will be issued to the original payment method
- We reserve the right to deny refund requests that do not meet the conditions above
- Unauthorized sharing, distribution, or resale of our digital products is prohibited
If you have any questions or need assistance, please contact us—we’re happy to help.